- Which of the following are the forms of communication?
A) Gestures and signs
B) Vocalizations and speech
C) Facial expressions
D) Pitch and tone of voice
E) All of the above
F) I don't know
- What is communication?
A) The ability to share and receive information
B) Giving information to people
C) Listening effectively
D) The ability to organize your thoughts
E) I don't know
- Strategies for communicating with students and staff include:
A) Establishing a common vocabulary
B) Having a plan for communicating
C) Thinking positively about others intentions
D) All of the above
E) I don't know
- What is active listening?
A) Hearing what another person is saying
B) Receiving a verbal message
C) Attending to another persons verbal message
D) Letting the speaker know that you understand the message they are trying to convey
E) I don't know
- What is a "hot" word?
A) Frequently used words
B) Educational jargon
C) Words that cause a strong reaction
D) Words that convey warmth and build a relationship
E) I don't know
- When we use our own words to repeat back what we think the student just communicated, we are:
A) Making the student feel as if we don't care about them
B) Using active listening
C) Telling the student how we feel about their message
D) I don't know
- By using active listening, we can:
A) Help students understand their emotions
B) Facilitate problem solving
C) Keep the responsibility for the problem or concern with the student
D) All of the above
E) I don't know.
- A language of acceptance can:
A) Make all students seem the same
B) Make students feel more comfortable and actualize their full potential
C) Discourage student change
D) Confuse students
E) I don't know
- When communicating with students it is important to:
A) Stand over the students to command respect
B) Sit down behind a desk to encourage some distance
C) Try to mirror students in height, posture, and behavior
D) Require them to make eye contact
E) I don't know
- Why must paraeducators have their roles in the classroom clearly defined?
A) To increase effective teaming
B) To help them establish their own classroom rules
C) To increase conflict
D) To become better friends with the teacher
E) I don't know
- What is the cornerstone of an good team?
A) Communication
B) Clearly defined roles
C) Self-advocacy
D) A & B
E) I don't know
- One important idea to remember when resolving conflict is:
A) Convince the other person that the problem is theirs
B) Separate the person from the problem
C) First talk to a member of administration to enlist their support
D) All of the above
E) I don't know
- To develop a positive working relationship with a teacher, you can:
A) Attend regular meetings together to share ideas and concerns
B. Bribe the teacher with candy
C. Discuss concerns with others before talking to teacher
D. Meet randomly when problems occur
E. I don't know
- Understanding roadblocks to communication can:
A) Heighten our awareness of how we talk to students
B) Help us find alternative ways to respond to students
C) Make our message more positive
D) All of the above
E) I don't know
- It is important to encourage _____________ to use good listening strategies.
A) Students
B) Paraeducators
C) Teachers
D) All of the above
E) I don't know
- "I messages" are used to:
A) Anger the other party
B) Let people know the impact of their actions
C) Put down the other party
D) I don't know
- Which is a positive outcome of using problem solving?
A) It helps to avoid the person with whom you have the problem
B) It is a quick process not requiring much thought
C) It allows a person to solve problems in a non-confrontational manner
D) It ensures that you get your own way
E) I don't know
311 Barkley Center